Orders are typically dispatched within 4-6 working days, from Monday to Friday, during our standard operating hours of 10:00 AM to 6:30 PM. Please note that weekends and public holidays are not considered working days, so there may be slight delays in processing orders placed during these times.

To enhance your shopping experience, we offer free shipping on all orders over £1000. This offer is available for both domestic and certain international destinations. For orders under this threshold, shipping fees will apply, and the total cost will be calculated at checkout based on your location and the size of your order.

Once your order has been dispatched, we provide a tracking number via email, enabling you to easily monitor the progress of your shipment. You can track the delivery status in real time, giving you peace of mind throughout the shipping process.

If your delivery location falls outside our standard service area, we are happy to assist with obtaining a delivery quote. You can reach us via email or contact our customer service team by phone. Our customer service lines are open from 10:00 AM to 6:30 PM, Monday to Friday, and our team is ready to assist with any inquiries, including shipping options, delivery times, and any special requirements you may have.

Should you require any assistance with your order or have questions about our shipping policies, don’t hesitate to get in touch. We are committed to providing excellent customer service and ensuring your shopping experience is as smooth as possible.