Please return your item unused and in its original condition, including all labels, tags, and packaging intact, along with proof of purchase, within 2 days of receiving the item. We understand that prompt returns help us maintain the quality and standards of our products, and we aim to offer the most seamless exchange or refund process possible.

Upon receiving your returned item, we will assess its condition to ensure it complies with our return policy. If all return conditions are met, we will gladly provide an exchange or refund. Please note that compliance with the following terms is essential for processing your return:

By “original condition,” we mean:

Packaging and Labels: All original packaging, labels, and tags must be intact, clean, and undamaged. The item must be in a condition suitable for resale at its full price.
Unused Condition: The product must be unused, free from wear, and have no signs of damage or tampering.
Personal Data: The product must not contain any personal data, and no registration of the item to any user must have taken place.
Important Note:

Returns Outside Policy: If the returned item does not meet the above conditions or falls outside our return period of 2 days from receipt, we regret that we will not be able to process an exchange or refund.
Proof of Purchase: It is mandatory to provide proof of purchase, such as a receipt, order confirmation, or invoice. Without valid proof of purchase, we are unable to offer a refund or exchange.
To ensure a smooth returns process, please retain your receipt or order confirmation for your records, as it will be required for reference. We highly recommend that you thoroughly inspect the product and its condition upon delivery to avoid any inconvenience.

Thank you for your cooperation and understanding in helping us maintain the highest quality standards for all our customers. Should you have any questions or require further assistance with your return, please do not hesitate to contact our customer service team.